The Consumer Insights team is looking for a Program Manager to partner with our Research Operations teams & Researchers, executing Screenings across our original slate of Films & Series.

In this role, you will:
- Partner with other Program Managers, Content teams & Researchers, and externally with Vendors, to enable multi-market content screenings (Films & Series) and focus groups with consumer audiences.
- Wrangle recurring project operations for the Films & Series research teams of Consumer Insights. This could include daily inputs to: Track all screening scores and performance, calendar high-volume and sensitive research screenings, coordinate recurring communications with an eye for automation and efficiency, and manage the administrative side of the project pipeline (e.g. invoicing)
- Working alongside Program Managers & Researchers, make sense of, and communicate research goals and context from internal teams (such as Content, Post-Production & Consumer Insights) to third-party partners such as research agencies, theaters/auditoriums, moderators, etc.: Onboard and pay vendors and keep to project and team budgets, oversee the recruitment process for screening audiences, manage respondent quotas, ensure a smooth and positive research experience for respondents and Netflix observers, whether they be joining in-person or remotely, and represent the needs of the Consumer Insights team with internal and external teams, specifically post productions teams
- Assess content slate planning across areas (Series & Films), methodologies (in-person, virtual, panel), and markets, to accurately understand the impact on and feasibility of Netflix sample
- Digest immediate business context and makes responsible business, budget & project decisions with that level of business acumen in mind
- Connect the dots across project types or ways of working to develop systems and workflows that position the Core Group and broader - Consumer Insights team to scale efficiently

What we are looking for:
- Minimum five years of work experience with experience specifically in organizing screenings and focus groups for Films, Series, and/or other streaming content formats: Context working with post-production teams and creative talent, especially with knowledge of DCPs (Digital Cinema Package), audio, video, localization, digital file formats, and delivery specifications, and a strong proficiency with Airtable & Google Suite for project management